Cancel Your Booking

Need to change your plans? Easily cancel your booking and review our refund policy

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Cancellation and Refund Policy

To cancel your booking, you should contact us by email or simply fill out the form: stluciabestexperiencetours@hotmail.com. Include your Tour date or Booking#

  • No refunds are available once a transfer or service has commenced or ended.
  • All transfer and tour schedules are pre-scheduled. “No shows” are non-refundable.
  • Cancellations made 24 hours or Less – No Refund.
  • Cancellations made 48 hours – A 50% cancellation fee will be charged.
  • Cancellations made more than 72 hours- A Full refund.